We dispatch all orders within 1–2 working days.
Orders placed after 3pm or on weekends will ship the next working day.
Free Standard Delivery on orders over £70
Standard Tracked: £3.14, arrives in 3–6 working days
Express Tracked: £3.84, arrives in 2–3 working days
A tracking link will be sent via email once your order is on its way.
Please ensure your address is correct at checkout.
We cannot replace or refund parcels shipped to an incorrect address.
Seasonal or courier delays may occur.
We hope you love your piece. If not, you may return it within 15 days of delivery.
Please email us at kirakirah2025@gmail.com with your order number.
Return postage is the customer’s responsibility unless the item is faulty.
Once your return is received and inspected, refunds will be issued to the original payment method within 5–7 business days.
If your piece arrives damaged or becomes faulty within 30 days, please contact us for a replacement or refund.
Email us anytime at kirakirah2025@gmail.com. We aim to respond within 3 business day.